Privacy Policy
Last updated: July 2025. This policy explains how AlphaStack collects, uses, and protects your personal information.
1Information We Collect
When you contact us or place an order, we may collect the following information: ā¢ Your name ā¢ WhatsApp number or phone number ā¢ Email address (if provided) ā¢ Product preferences and order history ā¢ Device and browser information (automatically, via cookies) We do not collect payment card details directly ā all payments are made via JazzCash, EasyPaisa, or bank transfer.
2How We Use Your Information
We use the information we collect to: ā¢ Process and deliver your orders ā¢ Communicate with you about your order via WhatsApp or email ā¢ Send order confirmations and delivery details ā¢ Improve our product catalog and service quality ā¢ Respond to support requests and inquiries ā¢ Send occasional promotional messages (you can opt out anytime)
3Digital Product Delivery
All products sold by AlphaStack are digital products delivered via: ā¢ Direct WhatsApp message (file, link, or instructions) ā¢ Google Drive link shared on WhatsApp ā¢ Torrent or download link (for select products) No physical goods are shipped. Delivery typically occurs within 5ā30 minutes of payment confirmation.
4Data Sharing
We do not sell, trade, or rent your personal information to third parties. Your information may be shared only in the following cases: ā¢ With payment processors (JazzCash, EasyPaisa, bank) to process your transaction ā¢ When required by Pakistani law or a legal authority ā¢ To protect the rights and safety of AlphaStack and its customers
5Cookies
Our website uses basic cookies to improve your browsing experience. These cookies: ā¢ Remember your preferences and filters ā¢ Help us understand how visitors use our site (via analytics) ā¢ Do not store any payment or sensitive personal information You can disable cookies in your browser settings at any time.
6Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no method of internet transmission is 100% secure. We encourage you to contact us through official channels only (WhatsApp +92390007937 or email alphastack.store@gmail.com).
7Refund & Return Policy
Due to the digital nature of our products, all sales are generally final. However, we will assist if: ā¢ You received the wrong product ā¢ The product file is corrupted or unusable ā¢ The product does not match the description Please contact us within 48 hours of purchase via WhatsApp for any issues.
8Children's Privacy
AlphaStack does not knowingly collect personal information from children under the age of 13. Our services are intended for users 13 years and older. If you believe a child has provided us with personal information, please contact us immediately.
9Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the new policy.
10Contact Us
For any questions about this Privacy Policy or how we handle your data, please contact us: š± WhatsApp: +92390007937 š§ Email: alphastack.store@gmail.com š Website: alphastack.store
Have a question about your privacy? We're happy to help.